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My rating: Good

Total Care Cleaners

Rosemount, MN

Review Date: 03/31/2009

Reprinted from company website:
Hi there,

I recently signed up and had my first order returned today.
I wanted to compliment you on how easy you made your service and how quickly you were able to get the bag to me and enable me to get my items picked up and returned.
I am very pleased with the condition of the items I had cleaned as well.
Thanks again!
Andrea Hedtke 03-24-2009

By the way, I LOVE your service. Home pickup is very convenient and you do a nice job.
Soren Erickson 03/02/09

Thanks for the heads-up! See you Friday and thanks for your service. 
Chris Hill 12/17.2008

Reprinted from Customer's Survey:
Service and the results are great! Thanks for all your efforts. Thu, 12/11/08 8:45 AM 

The customer service is great! i love that your company had pick up and delivery services as well! keep it up Fri, 12/5/08 9:54 AM 

Your staff is wonderful, very pleasant and friendly. Excellent service. Fri, 12/5/08 9:05 AM 

There have been a couple instances were I did not receive my order back on Friday (drop off day). I think this might be due to an order drop off mix-up. You should strive to have all orders dropped off at the proper address on the drop off day. Thu, 12/4/08 9:08 PM 

No problems! Love it so far. Also like having the specials emailed to me. Wed, 12/3/08 12:23 PM 

No Problems so far. If delivering clothes in snowy or really bad weather is a problem, a phone call or e-mail explaining the situation would be totally ok as long as the clothes are eventually delivered. Thanks again. 

Everything was just great. Thank you for being so prompt and professional.
The Gillette samples were a very generous addition.
Thank you very much! Meighan B
6/2/2008
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