Local Search by Yahoo! Local

Latest Review See all 1 reviews

My rating: Good

Keystone Auto Electrical

West Chester, PA
Car Batteries, Auto Repairs

Review Date: 11/11/2009

My 2004 Dodge Dakota was at Firestone in Exton for a Check Engine light on. After replacing all the sensors and running additional diagnostics the problem continued to elude us. Firestone (great people by the way) suggested I take my truck to Jerry at Keystone Auto Electric. I spoke with Jerry and he explained that he would need to take a look at the truck to give me some sort of estimate. So for $85 (i think it was) I dropped the truck off to have Jerry asses the situation and then give me the estimate for repair. Turns out, my problem was not so easy to diagnose and took Jerry a little longer then anticipated. Jerry kept me in the loop and was very thorough in his explinations as to what he was doing and were he was in the repair process. All said an done, it turned out my control panel was bad. This was a $400 part and Jerry had days of his time invested. My bill was somewhere just under $1,000 and I know Jerry lost money on me. I have nothing but praise for Keystone Auto Electrical and Jerry for their work and customer service. This is really a top notch and very thorough operation. One note to potential customers - when these guys fix something, they want to make sure it's fixed so you don't have to come back and this may take a little time so be patient - it's worth the wait!
Was this review helpful? 00 Report Abuse

Latest Collection

No collections yet.

Recently Commented

No recent comments.