My 1 star is not in regards to the childcare quality my child received at Amara's Ark. Indeed, she was treated very well there and grew quite attached to Noelle.

My 1 star is for the poor communication between parent and provider, which ultimately led to some major misunderstandings and accusations. This provider was unable to treat us as the parents with respect due to the inability to express her needs clearly-thereby blaming us for not understanding her issues. It is unfortunate, because she is very gifted with children. But being a business owner in daycare means more than just loving the children. It also means clearly expressing your own needs and respecting the parents enough to communicate those needs without severe incident or trauma.

We were not given that respect.

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