This company is absolutely amazing. Many have perished in the battle against my computer, but Shawn has remained resilient. His patients and expertise is unsurpassed. At the point when I would have been putting a sledgehammber through my hard drive, he was calm and collected. If my computer could have just been replaced, believe me, I would have much rather gone that route, but it contains important files and folders that can't be lost, and no one understood that more than Shawn. And the cost was outrageously reasonable. The fact that they give you a price upfront of what they will charge, rather than charging hourly tells you that they aren't going to "doddle" and waste time while your bill racks up. They are just as eager to get you back on track as you are. I could have easily wasted a couple thousand dollars with another company. I almost feel like I ripped off clickanerd.com, with how great their service is for the price. And no matter how many stupid questions I asked, or how many times I called on him to help me, Shawn was always more than willing to assist. And their 7 day warranty is a life saver. If I am to encounter any other problems, no matter what the reason, for an entire week after they fix anything, they jump right back on it without charging me another penny. I couldn't have lucked out more. I'm more than satisfied with the care and caution which was taken with my computer, and the diligence of all the clickanerd.com technicians who took part in my problem. Rich stayed on it one night until 12:45 AM. and the following week, I had assistance from Raymond, who even though he wasn't going to get a penny of commission, was obliged to meet my needs. This company is one in a million, and I wouldn't go anywhere else for computer related issues.

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