My rating: Good
New York, NY
Review Date: 10/19/2009
As a small insurance agent we could not afford the luxury of an in house IT person and since we rely so heavily on our computer system it is imperative that our network be up and running. We have been dealing with Onsite Computer ServicesI for over 15 years and they have never let us down. I keep up on the insurance industry, they keep up on computer technology.
Prior to the managed service plan our system would glitch once a week, now with the Tuesday night check up we seldom have any down time. The remote access technology has been a real win win for us.. They don't need to waste valuable time sitting in traffic and we get our issues resolved quicker.
You buy insurance "in case" something real bad happens.
We buy managed service to "prevent" something bad from happening.
Natalie Salton
Terra Comm Group
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