I havent taken my pets for grooming here yet bc its somewhat far away from where I live, but I have purchased one of them here. They are very kind, very honest, and very understanding people. When we first went in, they were very honest with us unlike some other korean pet shops in LA that we have been to. They do not try to rip u off with a LEMON dog. They tell you everything up front if they think of it or if you ask in terms of the history of the dog, its parents, any abnormalities, and what they predict the color of the dog will be and its weight as an adult. I remember there was another dog we were looking at and they told us why its price was fluctuating and y other's did not purchase it, before, instead of trying to hide it from us and sucker us into getting it. They want to make sure a pet goes to the right home. Honest petshops like this are rare. I trust them completely and I am so glad we got our puppy here. If youvegot a korean friend, you def should take them in too bc I would think their english is so so if you got alot of hard questions.