Yahoo! Local Review Guidelines

Review a business, landmark, or local destination

Share your opinion with friends, neighbors, and other members of the Yahoo! community. By taking a few moments to rate and review local businesses, services, and destinations, you're helping friends, neighbors, and visitors find the best places to eat, shop, get stuff done, and enjoy themselves. Learn more about Local Ratings and Reviews.

By submitting a review, you agree that Yahoo! may include your review in its Yahoo! Local information pages and publicly post your comments. You may submit only one review per local listing.

Yahoo! reserves the right to refuse or remove any review that does not comply with these Guidelines or the Yahoo! Terms of Service and terminate your Yahoo! account (including email) for a violation. Yahoo! is not responsible or liable in any way for ratings and reviews posted by its users.

FAQ about Local Reviews
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Guidelines for writing a review

Be objective and truthful. Tell us how you really feel and why. Useful reviews are detailed and specific, and give the reader a feel for your experience. Think about what kind of information you want when you ask a friend or coworker to recommend a restaurant, service, activity, or business. Here are some of the kinds of questions you might want to answer in your review:

Stay "on topic". Present facts, not fluff. Was your soup lukewarm? Were the towels in the gym clean? Did the cashier smile and say thank you? Was the salesperson well-informed and helpful? Did the contractor finish ahead of schedule? Did the roof really stop leaking? Did the delivery arrive on time? Did the performance knock your socks off?

Try to keep it short. Write short sentences that stick to the point and focus on highlights of your experience. The recommended length for a local review is from 100 to 250 words.

Please:

Don't spoil it for others. Don't abuse the service. Reviews should not harass, abuse, or threaten another's personal safety or property, make false statements, defame, impersonate someone else, contain profanity, sexually explicit, illegal or otherwise objectionable content, as determined by Yahoo! in its sole discretion.

Don't post personal information. Never assume that you are completely anonymous and cannot be identified by your posts. Reviews should not include personal information, such as email addresses, mailing addresses, phone numbers or credit card numbers belonging to you or others.

Don't post multiple or commercial reviews. Reviews should not include multiple posts by the same user or posts that have spam, commercial or advertising content or links.

Don't copy or otherwise infringe others' material, trademarks or other intellectual property. Reviews should include your own, original thoughts. We want to hear from you!

Don't upload HTML, viruses, or other malicious code. Reviews are for text only comments. Please help to protect the Yahoo! network.

Reviews are for Yahoo! Local users only. Our rating system is for Yahoo! Local users to help other Yahoo! Local users. Businesses listed in Yahoo! Local are not allowed to post reviews about themselves or other listed businesses.

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Local Ratings Key:

5 out of 5 Stars = Excellent
4 out of 5 Stars = Good
3 out of 5 Stars = Average
2 out of 5 Stars = Poor
1 out of 5 Stars = Awful

Example of a Good Review:

J J & F Food Store (520 College Ave., Palo Alto) is a small neighborhood grocery that has something for everyone. It's a family business well-known to College Terrace locals. J J & F is a great place to get a sandwich, a quart of milk, cold soda, a fresh loaf of bread, or everything you need for a Sunday barbecue. You'll pay a little more here for the basics, but the friendly, old-fashioned convenience makes it worth the difference. Oh yeah, don't miss the ginger cookies they sell at the deli, the fresh black olives, and the sweet corn in summertime.