Lindsay C.11/27/17If Dick's Sporting Goods and Marshalls had a baby, it'd be Bob's Stores. This place has been around for at least 20 years, surprisingly. Locations: -remaining Bob's Stores seem to be scattered... More
Ray W.12/08/21As a Bob's customer for 15 years, I was disappointed in their new refund policy - store credit only. No credit card or cash credit. We'll hidden policy which most people are not aware of until... More
B M.01/19/19Service is terrible. I bought a fleece a week prior and the clerk then was rude as was the girl today. I returned to get money back on my prior purchase because it had dropped significantly in... More
Lori P.06/27/20The worst customer service I have ever experienced. After multiple emails, I have been unable to resolve the issue. It seems that computers, not people, are generating canned responses. Each... More
Vin B.02/11/21An absolutely terrible store. They scam you into getting their fake warranty and then refuse to act upon completely valid claims. When we moved, our couch stopped working, so we had to submit... More