Linda P.10/03/13I had railings made five years ago and,paid plenty. After all these years I am still waiting for Mr.Tom Sr. To repair them. My old railings were in better condition than the new ones he made.... More
David B.05/31/16I ordered a 4 railing measuring ball from artisticrail.com. The site took my order successfully, but the ball did not arrive. I called, and a person said someone else needed to call me back to... More
Richard L.09/29/15I've used this business 3 times. They do make nice railings. BUT their customer service is TERRIBLE!!!! My latest purchase was promised for a 6 week delivery and made here after 3 months and many,... More
Michelle D.07/24/12These guys are TERRIBLE. We spent $4,000 on allegedly high quality railings for our back steps 2.5 years ago. We they installed the railings they looked good except the vertical slats projected... More
Dirk B.06/08/13This business is becomming a huge disappointment. We purchased several railings for a new construction both aluminum and stainless steel end of 2012. After meeting with both Tom sen. and jr we... More