melissapJ3002GA04/11/21I reserved a Park-View King suite for my partners birthday. I called in advance to request a room on a higher floor which was not honored upon arrival. There was also unsightly gray tape left all over... More
appzoloot03/27/21We arrived at the hotel earlier than check-in. Was informed that they do not hold luggages. No consideration noted. I understand the Covid issue, but as a hospitality business, there are ways to... More
wendyl33403/26/21Arrived at check in, the hotel receptionist was extremely rude not welcoming. No time to explain anything to you. She hands you a piece of paper and just tells you to read it. They do not hold your... More
Steve77777703/22/21I stayed at the Park Lane Hotel for the past few weeks and truly appreciate the service I received from Edita. She assisted me with my room reservation and provided excellent customer service... More
destryaj03/08/21Dirty rooms, not worth the price! Also, the valet wouldn't let us get something we left in the car and when we checked out and asked if we could leave the car, they said that wasn't allowed. But....... More