kw_plus_rk10/12/20We stayed in one of the suites for a week using our Hilton points, it was massive and had a good view of NYC and times square. Well worth the points spent! Even had some friends staying over for a few... More
627aprilr09/29/20Also erbano is awesome, he went out of his way to print an essential employee paper so I could put it in my car and park next to the hotel , again to everyone at the front desk, room service, security... More
TahirS18809/27/20The staff here are extremely unfriendly and are disrespectful in asking for tips. The small elevators do not accomodate the large hotel very well. Breakfast is very crowded and doesnt have a good... More
Lucentis08/30/20Stayed for two nights, got a tiny upgrade to a corner room as a Diamond member. Room was surprisingly big for NYC standards and clean. Breakfast was good. Will surely consider to stay in the future... More
JimiMack5906/12/20Considering the pandemic, I had a short window to assist my daughter in moving her personal effects from her college dorm. A big call-out to Urbano! Urbano, the concierge, provided assistance weeks in... More