Sharon Y O.03/27/24I have worked as a Jewerly Selling Specialist / Customer Care Specialist on and off for several years (not just jewelry mind you, other big ticket luxury items and higher end restaurants) as well,... More
Anthony P.03/29/23The Zales in smithtown mall are a bunch of liers and crooks. crooks cause they bay stole $3,300 from me by selling me a moisenite diamond ring. That means fake. The store people were rude and... More
Francisco C.03/11/20Worst customer service I have ever experienced 1 sales lady left a customer to go speak to her family while there was other customers waiting, the only other sales lady took forever with... More
Teresa T.02/07/18Reaching out to zales customer service because the zales my fiancé and I had gone to on Long Island had given us nothing but headache and trouble, and being engaged is supposed to a wonderful... More
Mr. R.09/02/19Worst customer service. They lied to me in regards to buying the warranty I spent almost $250 on a pair of earnings.Just recently also spent over $300 for mothers day for my wife. Been a customer... More