Bill B.11/21/20Instead of ordering online I went to the store to order in September, nice folks and I knew right what I wanted. No problem we have these colors in stock the rest are special orders. Wife went... More
Karen S.04/10/24We've purchased 5 sets of La-z-boy furniture for various rooms in our home over the past 25 years, always through the Latham store. NEVER AGAIN!!! The sales people, of course, are super friendly... More
Allen H.04/26/24Latham, NY store. I arrived at store with my elderly relative in a wheelchair who has cancer to choose a recliner who insisted on La-Z-Boy. The saleswoman, Sandy was pleasant and helpful. Delivery... More
Jayne C.08/26/23We were told 8 weeks for delivery of our furniture. It is now 11 weeks and still no furniture. We went to the store today to inquire about the status of our furniture...we were helped by a snotty... More
Kathy R.11/02/23I had horrible service as well here, The girl Kimberly that I talked with was very RUDE and short....I bought a recliner and sent a lot of money on it and when I got it home,,,there were 2 holes... More