Diana C.09/20/12Best staff ever. I purchased clothing and gear here for my first camping trip ever and the advice I got couldn't have been better. It's obvious that the staff knows the quality of the goods they... More
Tahila M.06/20/21One of the employees inappropriately put their hands on me. They repeated it even after I told them not to. I complained to corporate about the man and nothing happened to him. I received no... More
Ting Z.12/21/19Honestly I'd have to give this place 5 stars just for the customer service alone. The staff member who helped us definitely knew his stuff and was super helpful in picking out shoes. Very patient,... More
Kevin L.08/07/10This outdoor sporting goods store just does it right. Back when I was climbing a lot, I used to hit EMS for all my needs, from chalk to carabiners. With the epic failure of attempting to rent... More
Thomas D.02/15/15They probably sell great equipment, but their customer service is really subpar. I waited in line for about 10 minutes, with my arms full of items. Both clerks left the register to chat with... More