Donna P.11/14/17I like so much of what Plow & Hearth sells. I only wish it wasn't as expensive as it is but we can't have everything. I understand some other reviewers' frustration with customer service -- I had... More
Adam K.09/05/23Plow & Hearth has some of the worst customer service I've ever experienced. It's so bad, it doesn't even qualify as customer service because they did absolutely nothing to assist me. I... More
Murry C.10/13/23the customer service is non-existant. There were four women behind the counter yakking. They ignored us and everyone else. I refuse to buy in stores that have such little interest in their customers. More
Martha W.08/29/23As much as I like Plow and Hearth, store employee's behavior and attitude reflect back on the business. The employees at this location gave a bad impression. No greeting when I entered the store,... More
Pal S.01/12/23I ordered a fireplace screen from them, but when I got it, it just didn't look as good as in the pictures. It cost $45 to have it shipped, which is ridiculous, but it looked like a good fit, so I... More