Eileen S.11/23/16Doug, the store manager, was very knowledgeable and easy to work with. He and the M&Z team went out of their way to make sure my carpet was installed quickly and professionally. More
K T.02/25/19I was referred to this retailer by a direct rep of the company I was looking to purchase carpet from. I sent M & Z an email asking what they had available and was basically insulted with a 1 word... More
Kate H.03/01/21Our experience was disappointing to say the least. We ordered carpet for a stair runner. The installer was supposed to arrive at noon, and by 2PM, still had not shown up or called to provide an... More
Mrs E.03/26/18Took an older Turkish rug to be professionally cleaned before move in to our new home. After we got it back and unrolled it, it had not been cleaned (I vacuumed a full canister of pet hair, the... More
Chris R.10/29/16Great upfront customer service. Then they come measure, give you a list of things they need to do additional, and never send you a quote. I was doing a basement with tile floor. Needed a skim coat... More