Mary Kate M.08/19/23Very slow customer service. Initial people checking me in were very helpful. Had an appointment. Was quoted the job would take 1.5-2 hours. It ended up taking almost 4 hours to complete the job. More
Doreen W.05/06/24Customer for 20 plus years Had brakes, struts, stabilizer bar installed Came back 5 times within the first month of install First time faulty strut Second time something rubbing against brake... More
Russ M.08/21/23I called NTB in Delaware on Concord Pike, for a price on a set of wheels. Unbelievably rude!!! How can you not sell 17x8 Outlaw II wheels without the tire size??? I told them the vehicle and... More
Peter W.09/09/23I had a 3:00 appt to get 2 new tires. When I arrived, the ready-to-roll price ($396.80) that I was quoted on the phone became $429. When I stated the phone price, they requoted $409. When asked... More
Shaun M.04/07/21I called to make an appointment for an oil change and to put on new tires. I asked if 5pm was ok as I run a business and my time is valuable just as I'm sure there's is. They said, 5pm will be... More