Audrey C.03/31/24Their customer service was good but when I got a gelati it's supposed to have layers of custard and then the Italian ice but when I ate the gelati it only had two layers of custard one on the very... More
William O.08/05/19Our family have been customers of the local Frederick, MD Rita's water ice stand for nearly 14 years and Lori/staff have provided amazing service, water ice and custard during those years.... More
Renee J.07/18/23Since moving away from Frederick, I don't have access to Rita's so I was so excited to visit when I was in town. Although they have so many fun options I am stuck on the cherry gelato. The service... More
Destiny N.04/14/24one star because I can't leave zero stars, just came to Rita's to order, all 4 lanes were busy which is understandable We were third from the front and the young man finished serving that group... More
Jo B.06/12/23Service is terrible, some of the workers are always messing around. One one boost with my family, the lines were long with one windows open. There was a full staff cleaning & talking. Then decided... More