Orion V.09/17/15They were unable to get my shirt completely clean. I also have a coupon that I tried to use at pick-up. The employee said I could only use it at drop off...this was not labeled on the coupon at... More
John C.06/06/16I've used these cleaners 6 times I think. They are batting about .500 and have just earned a 3rd strike with me. Strike one was the result of an employee convincing me their drop off bags were a... More
Ashley B.07/25/16Stay away! They burned holes in my 3 of my husbands military uniforms. They did reimburse us, but it was not an easy process and stressful. We gave them another chance and they burned a hole in... More
Calvin B.05/19/17At this Jim Massey's location, I have received quite possibly the worst customer service that I have ever received. Anywhere. Showed up to this location on a Friday, a couple of minutes prior to... More
Kimberly T.06/26/15I am a military member, and I have taken my uniforms to Jim Massey's TWICE. The first time, they ironed my blues improperly. They left huge railroad tracks down all the sleeves, on ALL THE SHIRTS!... More