Website: kay.com
Phone: (757) 249-2640
Cross Streets: Near the intersection of Jefferson Ave and Patrick Henry Mall
12300 Jefferson Ave, Ste 806 Newport News, VA 23602 403.54 mi
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2.5 5 reviews
Mediocre customer service. Employees close the gate to the store 15 minutes prior to mall closing and refuse to let anyone in. A perfect way to lose business.. More
I initially had a great experience with a gentleman that used to work here. He sold me a bracelet I was gifting my best friend for her retirement. He also talked me into the credit card, as well... More
I went in to get a ring guard put on my grandmothers wedding band that is too big on me. I waited for over 15 minutes after buying it because only the manager can apply them. I would've been happy... More
Went in today 2/27 after my neckless broke. The sales person told me the neckless is not under warranty. I showed her proof where we did in fact have a warranty and explained it has been fixed 4... More
I went in to do the 6 month check up for my earrings - I was talking to John and mentioned that I lost the backing of one of them and he gave me two new backings!! He definitely didn't have to but... More
