Alexis F.05/18/24This is an update to my previous review. The manager from Firestone contacted me a few days later and apologized sincerely for what happened. He actually refunded me the additional amount I had to... More
Jeff C.03/14/24Push your car to the next nearest competitor rather than have these deadbeats touch it. - they started off working on the wrong tire - then damaged two of the rims - refused to pay for the... More
Chris S.04/22/24Called made an appointment for a Thursday for an oil change, rotation, and inspection. Arrived to drop my car off at 7am was told no inspector was working that day, rescheduled drop off for Monday... More
Eddie P.03/12/23Tech Service: 4 Front desk service: 2.5 Estimated service length: 1.5-2 hours Actual service length: 1 hour Service requested: oil change, wheel alignment Date/Time of appt: 3/11/2023 4pm The... More
Rashad H.02/02/24I had a 1pm appointment for a simple oil change. I dropped my car off at 12pm arrived back to the shop to pick my car at 4:30pm, the tech had not even started on my car. 5:20pm the front desk... More