Jennifer O.04/05/14I've been a BOA account holder as well as a mortgage client since 2004. I used to really like BOA, especially the Battle Ground location. Over the last two or so years, the customer service has... More
Chad K.10/14/22When your hours online say 6pm, stay open til six. Is it incompetence or does BOA just not care that people show up and get upset because you're closed. Fix it! More
Carol R.02/18/20SERVICE is not a word I would associate with this bank now. It used to have great service; but B of A seems to want to become totally automated. It is a self-fulfilling prophecy: close the... More
Gary S.01/04/20Bank of America has centralized its support functions and it understaffs them. Thus, if you are seeking support for anything out of the ordinary, you must call and wait forever. Sometimes you get... More
Lisa T.03/30/20Last week, I accidently sent a bill pay payment through. I called the company that, the payment was for. It was in the amount of $1500, my house payment. They said, we can't reverse it, only the... More