R B.07/31/19Unbelievable. AGAIN today, tried to pay them $71.00 The value field for the payment amount will not allow a change. Remains $0.00 no matter what you try to do. AND, funny enough, they charge a... More
Anthony J.02/13/20Horrible Horrible Service...You can rarely get someone on the phone, the rates are not competitive with the market, the website does not work well at all and if you miss a payment there is no... More
Stephen T.07/10/19Austell Gas doesn't even deserve 1 star. They are impossible to pay online. They are disrespectful on the phone and when I did pay online the payment was returned. If you don't have to use Austell... More
Andi B.01/24/19If you can help it, do not use them. Their wait times for customer service when you call are insane. I'm currently on hold for 25 minutes. Previously I've been on hold anywhere for 10 to 20... More
Brittany P.06/14/19This place makes it impossible to pay a bill it's the 21st century & it's nearly impossible to pay online. When you try to call customer service, you'll sit on hold until you decide until you... More