Anna S.04/02/22I had a great experience. The staff was friendly. They sent me a link ahead of time to register, verify my insurance coverage, and get a history. I loved the hygienist, Jessica. She was so gentle... More
Jeffrey L.06/15/23I am curious how you think it is reasonable to bill someone for services that you did not provide them. Facts: You sent me to collections for a bill that is not mine, and is not my... More
Joe B.12/06/21I had an appointment for 10-13-21 at 9am and I received an email confirming. Then one week later I received another email saying my appointment has been changed for the same day but instead of 9am... More
Deborah S.08/05/20Called Baystate Dental of West Springfield since I had been going there for a while. Left a few times in tears due to pain, but this last time was unforgiveable in my mind. On a Thursday my mouth... More
Todd D.04/09/19Friendly staff very nice was happy they were very inviting even though I was nervous. However I booked an appointment complaining of tooth pain, now I realize that mainly my own fault cuz I... More