Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site,...
Website: potterybarn.com
Phone: (615) 771-0166
1800 Galleria Blvd, Ste 1612 Franklin, TN 37067 348.29 mi
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2.0 14 reviews
I was asked via email to rate my experience at this PB and I feel it needs to be publicized. Darleen is an angel on earth! She was the most polite, informative, and caring salesperson/manager I... More
I went to look at rug swatches and found one I liked , oh but it's discontinued and only 2 stores (one in Michigan and other in California) have it but I have to call them and figure out how to... More
Purchased a leather couch from the store and not online in the hopes of better customer service in case an issue arose. The couch came damaged in shipping. No problem. They sent me a new one, but... More
The store was not busy AT ALL and the sales people acted like they were bothered to have to help someone. The back area for design was filthy. I went to look at rugs. The ones they showed me were... More
Really disappointed. Our family came in and wanted to purchase the floor model leather couch. Asked about it and were told it was on 24 hour hold. Asked to leave our number in case the person... More
