John M.06/22/22Had my car serviced at Ted Russell yesterday. It was a significant amount of work (60,000 mile service), so I will not comment on the time that I waited. As waiting was my choice. The service... More
Bijan A.09/04/23I contacted the dealer 14 hours after a car was posted - No pictures of it, nothing. 8 AM in the morning. Spoke with Jonathan from the dealer, and got pictures of the vehicle, and by 10 AM was... More
Alex E.03/20/23My truck was dropped off last Wednesday morning to diagnose an oil leak, media screen issue, and sunroof issue. I've not received 1 call about the truck. Called multiple times and finally got... More
Blaire B.11/09/22Very frustrating experience. Had my car evaluated by an outside mechanic who determined a computer system failure that would need to be handled by Ford. I brought my car here, they had it for a... More
Jason P.07/27/21One of the worst experiences buying a car I have ever had and I buy a lot of cars and have dealt with a lot of b.s. but they really are a NIGHTMARE. I bought a vehicle and had it shipped to... More