Debbie S06/02/24Very clean, very quiet area and the staff was so nice. I met Ms. Sandy the owner and she was super sweet! It was impressive that they close the office during church hours! They built this hotel in... More
Lori P06/01/24Great experience! Located on a hill facing the Smokey Mountains, the grounds are lovely and the friendly, professional staff are wonderful! It is family owned, and they take pride in their place! The... More
Rf H05/09/24A lovely environment. Set up on a hill, the grounds were well maintained. Friendly staff and maid service daily without asking. The fireplace in our room was an unusual feature. too bad we didn't have... More
CHARLYNE S11/04/23Mostly just ok. It is an older property but large and clean. Our toilet leaked constantly; there was a large crack in the dressing room sink; Strangest thing.....I had an opened brownie on the desk... More
Travelsgirl9310/27/23Having stayed in Gatlinburg previously and not enjoyed the atmosphere on the main drag, I decided to try Townsend for a quieter experience. Highland Manor fit my budget.It’s a nicely situated property... More