B R.08/21/20Our tech Steven, was prompt, courteous and answered all our questions. He changed our router and explained why our service was so spotty. Even stayed while I ensured that the computers were back... More
Sig A.05/04/23I had a good experience with Sparklight for 3 years. Person came out and Hooked up the modem and made sure everything was working. Had my account on auto bill for 3 years and only had significant... More
Brad W.07/22/20Technician came to my house did not verify any outlets were working handed Internet Box to my girlfriend did not verify anything was working before he left thanks for the not doing your job If... More
Sean T.08/06/15Exactly what you should expect from a monopoly. Expensive 'basic' service and indifferent, bordering on rude, customer service - if you can get through. Short, but true, story; a tenant in our... More
Lawrence R.11/08/17it's ok service. The internet is spotty at high usage times. The fibers need to be updated like 90% of internet providers. It slows down at 5pm when most get home from work/ school. Getting the... More