Joey S.03/23/14My mom took me in just before Christmas to try to away me away from buying an engagement ring and wedding band online--it worked, and I couldn't be happier. The store was fairly busy, but when we... More
Wayne P.04/01/24Super poor craftsmanship, cost me hundreds of dollars due to neglect. They failed to inspect diamond ring causing me to lose a diamond. More
Susan C.05/01/23Very disappointing experience. What should have been an exciting process turned into complete frustration and a lack of trust. Customer service = lack of coordination and follow-through. Lengthy... More
Michelle M.07/02/21My family has been a customer of Jack's for 40 years. Jack has an on-site goldsmith who has made numerous pieces of jewelry for my in-laws. The finest quality gold, platinum, diamonds, sapphires,... More
Nancy B.07/23/21Custom order ring design - due to overseas outsourcing months delayed which is understandable. When it finally arrived - was in wrong color gold. Not even an apology. Disappointed. More