Website: jcpenneyoptical.com
Phone: (860) 561-4189
Cross Streets: Near the intersection of Westfarms Mall and Southeast Rd
300 Westfarms Mall Farmington, CT 06032 2536.33 mi
Is this your business? Verify your listing
2.0 12 reviews
On August 4th I went in because there was an offer on groupon for progressive lens glasses for $80. The place was busy, but I was seen in a few minutes and $270 later I had ordered some glasses. I... More
The customer service, or lack of I should say, was horrible. I made an appointment for an eye exam & glasses. I was asked specifically what insurance I have & even for the # off my insurance card,... More
Looks like they have been horrible for years. Placed order Jan 3. 2 weeks max. 3 weeks later. Please be patient. Oops glasses broke. No. Lens in China not going anywhere due to corona virus.... More
So I have to talk about the most amazing customer service experience I just had! I know things are a little crazy with Covid but the jcpenney associate Christine went above and beyond for me. I'm... More
They were disorganized and screwed up my order (causing it to take twice as long) the first time I came in and now I've come into pick up my glasses and they told me I need to wait a half an hour.... More
