Janine W.12/10/23This review is about United Ground Express, the folks who manage terminal operations at Santa Barbara Municipal Airport. My wife and I have recently encountered mobility issues and require some... More
Honest R.06/03/23My flight to NYC was delayed 8 hours. This is after sitting on the runway for hours as they tried to figure out why water was going into cockpit. The next plane looked like it was out of a 1970s... More
L M.10/09/22Bad experience! Our flight from Santa Barbara to Eugene, Oregon with a connecting flight in San Francisco left Santa Barbara airport an hour and a half late due to the ineptitude of the United... More
Michela S.08/27/21Customer service is excellent, they changed my ticket no problem as The freeway was closed due to an Accident, however, the rescheduled plane was 4 hrs late on SFO-Sea Tac and on the flight back,... More
Jamison S.01/03/21Terrible greedy awful airline. After over 10 years of flying with them I'm done. Taking advantage of this pandemic to keep customers money and make using credit impossible, disgusting. More