Jesse K.07/20/22UPDATE: I got scammed! This was not consumers, so beware of anyone asking for you to pay your bill through Zelle. I would give 5 stars, but I still believe that not having any options in this area... More
Mike G.01/05/24If you are erroneously charged, they give you complaints to file AND A FAX NUMBER. They claim they dont have email and can only make phone calls. Why not just give an orbiting rendezvous time at... More
Tom E.08/15/23They just stoped allowing payment by credit card. That's just stupid. I was paperless, now I'm going back to paper. Now they can send me my bill. Process my payment, and that's a savings? What... More
Kara A.05/01/22The absolute worst electric company, ever! I lose power at least 24 times a year. They always take forever to fix it. They charge a ton, but you rarely get to use it. This is one of the most... More
Diane L.11/11/22We have Consumers Energy for our power and our power is out AGAIN....it's out multiple times a month and when it comes back on...it causes power surges that have wiped out 2 of our air... More