Loretta B.05/21/21I purchased an end table and cocktail table in Aug. Delivered in Oct. but in December, the surface of end table started to crack with a slight raising. They picked up the defected items and... More
Julie B.06/23/20We purchased a Bassett sectional in 2017 from McLaughlins in Novi. Within weeks the fabric began pulling and the back cushions just didn't hold their shape. I called McLaughlins of Novi and was... More
Betty S.08/25/20We ordered a new bed a few weeks ago. When we ordered, the staff made every effort to be cautious and socially distant while serving us. Today our bed was delivered by the exceptionally... More
Kasia S.08/01/16We will never use McLaughlin's again. The salesperson was extremely rude, did not get us the correct product, and then made us pay to fix it. Their customer service is extremely poor, especially... More
Rick R.12/25/16Paid good money for what ended up being garbage leather furniture (Bradinton-Young) Bicast/Bycast JUNK, surface deteriorated and became sticky in less than a year, like sitting on tape. What a... More