Brian B.12/10/21My flight landed before 2pm. It's is now 2:35pm in this airport. I still do not have my vehicle. It's here, because I checked when I got here before going to the counter and it is not ready. It... More
Ryan S.12/06/23DO NOT rent a car from the New Bern, North Carolina, Avis location at the airport. I arrived on an American Airlines flight, late Sunday, and due to some transportation challenges, the Avis... More
Jody B.04/08/24Total BS! Confirmed on the phone that I had a car reserved only to be told at the airport that there were no vehicles available. Had email also confirming. New Bern, NC airport site is terrible! I... More
Heather A.08/10/23Shawnte was awful as a customer service representative. With a reservation, there was no car available. As she explained to me, it was not her fault they overbook by 40% per policy. At the... More
William J.12/12/23Lazy and vindictive staff. Refused to honor an online reservation, not because they were out of cars, but solely because I called Avis customer support to ask for assistance, after waiting at... More