MBarMedia07/12/20We booked through Hotels.com and thought we had reserved a whirlpool tub suite, based on the photos from this Quality Suites location site and Hotels.com. Unfortunately, we called to confirm less than... More
JohninLansing11/19/19I called Quality Inn Lansing West wanting to reserve and pay upfront online for a two night stay for my adult sons over thanksgiving. Needed some details on how to do it. Josh didnt hear that at all... More
Krsalesrep11/10/19I have stayed at this location previously and experienced excellent service and a nicely appointed room. I don’t know if it is under new ownership or what but my latest visit November 6th was not up... More
Ljp70110/27/19We always stay here when we are in the area. Pet friendly, the staff is great!! The breakfast is always great, especially with Tom. Tom brightens your day, with his jovial, fun, upbeat personality!!!... More
Josh K09/19/19The hotel room was great, walkable to food locations. The breakfast was the highlight of the stay there. Great staff and great food for a two-day trip. Sauna is available as well at the hotel which... More