Kris M.05/23/20I had my car in for an oil leak inspection. First thing I loved was how we'll set up they are for no-contact service. They limit the number of customers in the store as well as making sure these... More
Richard B.06/19/23We have gotten good service from our local Firestone. They are good about getting vehicles in on time, and getting the service done when promised. A word of caution, though, about using the... More
Deb W.11/03/22This location has the worst customer service. I changed an appointment after checking with them so that my car could be seen in the morning. I didn't want to wait until 5 o'clock to find out what... More
Pat C.10/15/22I have taken my vehicle in for various service work at this Firestone location on Plainfield Ave. N.E. in Grand Rapids, Michigan for many years, and, I have always received excellent customer... More
Paul A.05/24/22Absolutely the worst customer service I've dealt with in the 46 years I've been alive! First of all stop using covid as an excuse for your incompetence. You have no problem taking my $800 for s... More