Polly S.10/10/18We recently purchased a used car from Mark at the Used Car Factory. It was a great experience from start to finish. There was no pressure to buy, he was patient as we considered our options and... More
Michele G.05/09/22I purchased a convertible Volvo from Lyle. I paid his son cash ($7,000) for the car. He had two sets of paperwork. One, he showed me paying the $7,000 and the one he reported to the state saying I... More
Dane L.06/16/18I love the car... Except when I picked it up there was a crack in the windshield. A big one. Lyle had me pay for half even though it was not there when I agreed to buy. On top of this, the oil pan... More
Chris C.01/09/18Found the ideal car at Used Car Factory. Got approved for credit through dealer. Made arrangements to travel to Traverse City from downstate, a 4 hour drive, to get the car 3 business days later.... More
Tyler D.06/30/20Bought what I was told by lying Lyle parrot who is a non American POS..that everything worked great and never in a accident...lies...it had been smashed in the rear and bondo back together very... More