Adam H.02/07/24This company is outstanding. From Bob in the parts department to Krista in scheduling to Mark who serviced our water heater, I have never interacted with a more knowledgeable, friendly, and... More
David K.11/30/22We have a AO Smith hot water heater that failed. I say this because AOSmith lists Hotwater911 as a service representative. We called HW911 to come service the water heater. They said it was not... More
Megan S.09/29/22Tyler is my Hero!! Our 3 year old water heater started leaking and needed to be replaced. Since it was still under warranty, we called Rheem and they referred us to HotWater911. Making the appt... More
Shannon K.01/09/22Our building's two commercial water heaters broke at the same time and we had MULTIPLE plumbers and specialists come out to assess the problem. Hot Water 911 was recommended by the manufacturer of... More
Martina S.07/31/20We needed to hire a plumber who is familiar with tankless water heaters. Numerous calls to other companies left us with no confidence in any of them, and inflated estimates. They all just wanted... More