Gloria A.12/12/19Spectrum Cable, responded to my request for set up assistance the very day I requested. I had already self-installed modem and router with ease. Downloaded password to multiple devices. However... More
Pat K.07/29/23Appalling customer service. I heard an employee being openly rude, condescending to a customer who just wanted to pay a bill. They were bullying and telling outright lies. (e.g. the federal... More
Ev L.08/31/20When we first moved here, we didn't know any better, and ordered Spectrum. Not only did we get WAY less bandwidth, throttled upload and download speeds, but we also got surprise fees. We found out... More
Steve L.06/11/19What a shithole. Hardly any where to sit. Nobody to tell you how to log in. Customer Service representative absolutely the worst. No interest in anything I had to say and rude. What a pig. And for... More
Chris N.09/30/22I've been trying to add a new iPad to my mobile account for 2 days. I've been on the phone 3 times--going through all the irritating questions, wait time, etc each time--and have been in the store... More