wineanddine3201/14/21Our room wasn't ready when we arrived, and we had an appointment but wanted to change. The clerk gave us cards for the Fitness Center so we could freshen up and change clothes. By then our room was... More
Mitjaga07/27/20We have never stayed in a city hotel that is as beautiful and in such a good location as this hotel. The service is at a very high level, and with c and mass the requirements are met quickly and with... More
Tourist31769607/14/20We arrived in town on a Sat night. With a reservation that had been made for months. The entire hotel was shut down. We felt like they had had plenty of time to notify us. It was easy enough to change... More
Olivia_vzqz03/16/20Definitely recommend this hotel for anyone looking for a clean, comfortable, friendly place. The staff was wonderful. We arrived early to Chicago & they were able to accommodate us in a room. We had... More
Gary H03/07/20Even in the concierge rooms, needed repairs are openly visible: dresser doors that won't stay shut, mars and scratches on furniture, etc. Even the shower curtain and its rod are dated; it has been... More