Carol Ann W.12/14/23The customer service rep was very patient and helped me sort through misinformation (from a different hvac company) to correctly identify the brand and model number of my HOA hvac unit. For... More
Bernadette E.05/31/24Guardian replaced my air-conditioner condenser with what was supposed to be a new condenser. But what they installed was an air-conditioner condenser that was 7 years old; that is, one that was... More
Patti R.04/24/24I wish to express my dissatisfaction with the recent experience I have had with your company's customer service regarding my maintenance agreement payment. A few weeks ago, I received a text... More
Mary T.11/19/23You're changing your furnace filter regularly, right? Yep You're changing your humidifier filter annually, right? Mmm, what's that now? Maybe my husband should also be here. I couldn't... More
Youn K.04/29/24A week ago, I had a technician from this company attempt to repair the furnace, but he indicated that its age prevented him from fixing it. Today, I reached out to another company, and they... More