Carol Ann W.12/14/23The customer service rep was very patient and helped me sort through misinformation (from a different hvac company) to correctly identify the brand and model number of my HOA hvac unit. For... More
Mary T.11/19/23You're changing your furnace filter regularly, right? Yep You're changing your humidifier filter annually, right? Mmm, what's that now? Maybe my husband should also be here. I couldn't... More
Patti R.04/24/24I wish to express my dissatisfaction with the recent experience I have had with your company's customer service regarding my maintenance agreement payment. A few weeks ago, I received a text... More
Youn K.04/29/24A week ago, I had a technician from this company attempt to repair the furnace, but he indicated that its age prevented him from fixing it. Today, I reached out to another company, and they... More
Barbara S.01/11/24Have used Guardian for five years and I will say they do get it right in the end. But their modus operandi is to send the least experienced tech out for whatever job you have and hope (pray) he... More