Lupe G.02/09/19I have been coming to this Firestone for years. I'm dedicated to this shop for their quick turn around, honesty and professionalism. Every time I come, their shop is packed, with reason. Store... More
Daniel K.06/16/24Made 8a reservation. Website says to get there 15 minutes early which I did. Waited until 8:15, lights still off and not a sign of anyone inside. Huge waste of my time. I'll never go to this place... More
Nanci M.02/27/24This is for the 5215 Milwaukee location (Chicago) Be sure to take photos of your entire car (doors, etc.) before the service. My car was badly scratched and the response was, how do we know it... More
Michael H.11/03/22Watch out for random extra charges. They added $40 for a warranty that I wasn't told about and didn't ask for. This is on top of being one of the most expensive auto/tire shops in town. More
Lefai K.10/24/17I came here for a scheduled oil change for good ol' Charlie (2006 Honda Civic). As in the past, I didn't feel like I was up-charged for anything and Alan, the manager behind the front desk was... More