Zach W.12/05/23Kevin was incredible--excellent description of the Briggs & Riley luggage, and gave me the straight story on some accessories that I thought I needed but really didn't. Now my go-to luggage place... More
Alice J.09/02/23Very lukewarm (nearly cold) reception. We came here looking to buy two check-in luggages (medium and large). The man in the store, standing behind the counter, seemed uninterested in helping us.... More
Rheana B.08/10/22I locked myself out of my carry-on 3 hours before my flight at DCA. In a desperate Hail Mary attempt I called Luggage Plus and the man who answered said I haven't met a case I can't open, bring... More
Gail B.02/08/18This store is accurately described. There are lots of luggage items (almost too much as some of the walking areas are narrow and you are navigating your step). The staff greeted me quickly and... More
R R.09/02/19Wow, what amazing customer service! Kevin was so helpful and showed me the great features of a Briggs and Riley bag. First, he was probably one of the best salesman that I have ever met and was so... More