Jenny C.08/29/15Not the most helpful customer service. The person answering the phone lacks empathy with the customer. I have had re-occuring problems with on-line banking and have had trouble getting... More
Chris B.06/14/23Had a large cashier check from their bank and they lost the records and money and thus the check cannot be cashed. Looks like FDIC has to be involved. More
Sherry H.03/08/23Awful! I had 7 bill pays go through twice and it took 5 phone calls, 3 different people who ultimately placed the blame on me (I mean, I am sure I hit submit and then went back, entered all 7... More
Misty N.10/15/11First I want to start by saying this is a review of the COLCHESTER, IL location--however, yelp cannot find it so I'm hoping someone at the corporate headquarters in Bloomington IL takes notice of... More
Ema N.12/24/14HORRIBLE place to conduct professional business of any kind, they have proven over and over again they are not in business to please and assist the customer but themselves. More