Cassie B.11/18/17We drove from Austin to Kansas and when we arrived our brake light was out. We called that night and Budget could not accommodate changing cars. The next day we called again to confirm a pickup... More
Santana W.08/17/22I reserved a compact. They even called the day prior and confirmed my reservation. Then when I showed up to pick up the rental, they put me in a gas guzzling VAN. No apologies, no refund, no offer... More
Frank F.11/30/21Reserved a standard Volkswagen sedan. Arrived, was given the choice of a Mustang GT or a Charger. Kinda fun, I guess, but they obviously pay zero attention to your reservation. Car looked like it... More
Christy O.01/12/23After reading other reviews on here I was really nervous about arriving for my reservation. I was visiting from out of town and desired a rental to complete some errands, and to see friends and... More
Zach F.07/13/22Recently rented a mini van for a family road trip. The workers made a big deal about if the vehicle was returned dirty there would be an expensive cleaning fee. However, when we got the vehicle it... More