Kay M.04/07/24The Customer Service was exceptional. Joe was very helpful and he cared about the level of comfort for my elderly mother. This is a family environment for sure. I will always recommend New Look.... More
Tricia C.06/29/23Recliner I bought in March 2023 is already showing fabric breakdown. Efforts to have it replaced or repaired have failed. Their promises have not been kept. Weeks of effort and exchange have... More
Becca S.06/01/23I have no clue why there aren't 5 star reviews all around. The negative reviews are from years ago! Our salesperson, Jordan, was extremely helpful and got us the best prices. They know what they... More
Barbara M.05/31/19We bought den furniture, couch sectional, coffee and end tables and lamps. Spent over $3,000,$1,500 for the sectional alone. Several of the cushions don't retain their shape. We will never shop... More
Courtney S.05/12/20I went in looking to purchase a sofa set and I was not welcomed at all. They looked me straight in my eyes and said nothing. They are extremely rude, even the owners son was there and he didn't... More