Hannah P.04/02/21Eric helped me today. He was friendly, considerate, not overly pushy, and helped me find the right ring for me. His colleague Jeanette was similarly expert and adept. I'm not rich, but the three... More
Josh H.07/06/23I bought a Movado watch from zales. The claps broke took it back, then the whole experience was stressful. The assistant manager has been very rude. Had to go all the way to the general manager... More
Irene D.01/08/16Zales (much like every other jewelry store you see in a mall--Gordons, Kay, etc.) is a big chain jewelry company, meaning they have researched and surveyed for the right pricing and items to sell.... More
Kassi B.02/02/17Service is horrible. I walked into the store, clerk was on her personal phone. Talked for about 3 minutes before getting off to help me. I dropped my ring off for some service on the 1/20/17 and... More
Debbie C.02/03/15I have shopped Zales for many years and this store has the best customer service I have ever experienced. The manager, Julie is so very kind and extremely helpful!! More