Scarlet R.05/25/18Honestly, I thought ECDSS was annoying and incompetent...until I moved to Niagara County. Count your blessings if you live in Erie County and need any sort of assistance. NCDSS makes ECDSS seem... More
Michaela R.04/18/24I was scheduled for a recertification phone interview with Mr. Diaz at 9:15 this morning. I called at 9:15, 9:20, 9:30, and 9:45 - no answer and still no call back by the end of the business day.... More
Sue B.10/25/22Good luck trying to reach someone to speak with. After listening to 20 prompts finally you think you connect to the right person, only for a recording to come on and say, we are busy call back at... More
Barbara B.06/16/16When one is eligible for services, one must be patient, as the wheels of bureaucracy turn very slowly. Kindness is at a premium here. Bring a pen and reading material, or better yet, earbuds.. Do... More
Julie C.03/31/16Wow. Stupid is as stupid does. And this place/facility/organization reeks of STUPID! Let me calm down just a tad. I am dealing with a friend who is currently living in a congregate care level II... More