Mary P.02/17/14I have been here at least a handful of times to have our rings cleaned, always a complimentary service. We've always had great service, but today was by far the best. We were greeted by Griffin,... More
Melanie G.12/07/16Lately, I've been browsing rings and I've stopped by this place twice (months apart) since I work nearby. Both times, the same associate was there and each time, he asks what size of a diamond I... More
Louise C.04/05/19This is a shout out for the great customer service I recently received from Ryan McKellen, the Regional Sales Manager at Bailey Banks & Biddle. I lost one of a pair of diamond stud earrings my... More
Mary L.01/08/19Stopped in yesterday around 1 for concord watch repair . My watch was repaired on the spot no charge . Will definitely return for any purchases or repairs . Very impressed with service More
Diane L.10/03/12My bf and I had a good experience looking at engagement rings here. Joy and her manager were very helpful and interested in finding something we wanted, which is really refreshing compared to... More